We expanded the service to allow hiring staff to list all school roles. We also expanded the service to show all school roles when searching for a job.
We received feedback about the phrasing of ‘non-teaching’ and categorisation of the new roles across the service.
While schools appreciated the expansion to cover all education roles, we did receive some feedback that:
- the name ‘Teaching Vacancies’ may limit the appeal of all education roles on the service
- the term ‘non-teaching’ might be perceived as dismissive to roles outside of teaching
- the categorisation of roles was confusing, especially leadership and support roles
# Action taken from feedback
Based on this feedback, we reviewed and updated our service to better cater to all education roles and ensure a more inclusive and clear user experience.
# Revised role categories:
We changed:
- ‘non-teaching’ and ‘teaching support’ to group them into a single ‘support’ category to provide a more cohesive experience
- the ‘teaching’ category to ‘teaching and leadership’ to better reflect senior roles in teaching
- the ‘other leadership roles’ category so it sits within the ‘teaching and leadership’ category to better reflect user feedback and expectations of where this role type should be
# Updating the changes across the service
To reflect the revised categories, we have updated the:
- job search journey filters
- job alert creation form
- hiring staff job listing journey
- candidate profiles feature
# User needs
Need HN001
ValidatedAs a hiring staff user
I need to be able to create a job listing
So that jobseekers can find jobs at my school
Need HN002
ValidatedAs a hiring staff user
I need to be proactive in filling vacancies
So that I can find suitable candidates for jobs at my school
Need JN001
ValidatedAs a jobseeker
I need to easily understand a job listing
So that I know whether it’s suitable
Need JN002
ValidatedAs a jobseeker
I need to make prospective employers aware of my abilities
So that they can contact me about opportunities
# Screenshots
![Screenshot of Updating the job search filter to allow jobseekers to select teaching or support roles when looking for a job](/images/updating-all-school-roles-categories/job_search_journey.png)
![Screenshot of Updating the job alerts page to have two categories](/images/updating-all-school-roles-categories/job_alerts.png)
![Screenshot of Jobseekers can now select between teaching and support roles](/images/updating-all-school-roles-categories/candidate_profiles_js.png)
![Screenshot of Hiring staff can now search between teaching and support roles](/images/updating-all-school-roles-categories/candidate_profiles_js.png)