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Removing barriers to access to multi-academy trusts (MATs)

We enabled MATs to list jobs at schools in their trust and at the trust head office.

A/B test: job alert banner placement

Making the banner blue and sticky made it more visible.

Teacher’s application testing - rounds 1,2 & 3

Three rounds of testing with teachers to assess the usability of the prototyped application form.

A/B test: an inline form to encourage job alert creators to create an account

An inline form encouraged more job alert creators to create an account.

End-to-end application journey - round 1

A short discovery aiming to build our understanding of what the end-to-end teacher recruitment journey looks like for hiring staff.

Local authorities: how they support schools with recruitment on Teaching Vacancies

Local authorities can list jobs on behalf of schools in and outside their boundary, but they can’t receive or view any applications on Teaching Vacancies.

A/B test: jobseeker account creation from home page

A more obtrusive button distracted users from finding vacancies.

Teaching Vacancies as of June 2021

A snapshot of the service.

A/B test: cookie opt-in banner designs

Offering explicit opt-out increased the opt-in rate.

Scope expansion - round 1

Initial findings on how we might expand the scope of Teaching Vacancies to support the listing of Teaching Assistant roles.

Improvements to the hiring staff dashboard

Introducing job pages into our information architecture for hiring staff.

Point and Polygon location searches

A brief history of location search on Teaching Vacancies; how we transitioned from text based search to a point/polygon location system to provide more accurate search results.

Improving how users sign in

Addressing the high number of users failing to sign into our service

A/B test: radius expansion links in site searches with no results

Radius expansion links helped users find vacancies without distracting them.

The use of filters when searching

Optimising the usability and frequency of filter use when searching.

Scope expansion - jobseekers

A round of usability testing to better understand how those looking for a job in education support search for jobs.

Updating the search for a job form

Usability improvements to the search form on the service start page.

Automatically detect gaps in employment

An iteration on how we ask for details about gaps in employment

A/B test: requiring users to be more specific when creating a job alert

Increasing job alert quality doesn’t need to sacrifice traffic volume.

Second round of user research on listing education support roles

Key takeaways from the second round of user testing with hiring staff on listing education support roles

Sharing equality and diversity data

Sharing jobseeker equality and diversity data with schools.

A/B test: inline form designs for jobseeker account creation

Experimenting with create an account form position and appearance.".

Create a job - adding education phases

Using the education phase to help organisations specify subject and key stages.

A/B test: setting job alert working patterns automatically

Setting working patterns automatically on new job alerts makes job alert emails less relevant to jobseekers

Application management features as of November 2021

Looking at the application management features we tested in round three of the end-to-end application journey research.

Reminding users about the application feature

Signposting the applications feature for existing users.

End-to-end application journey - round 3

A round of usability testing, where we aimed to be ambitious with our prototype and think bigger for future development of the application feature.

Create a job - making it easier to copy an existing job

Allowing hiring staff to copy an existing job listing when creating a new job.

Notifications for hiring staff users

Creating a notification system to notify hiring staff users when an application has been received for one of their job listings.

A/B test: move keyword & location fields to the top of search results for desktop users

Moving the fields had no impact on search success, but encouraged searchers to refine searches using filters more often

A/B test: collapse keyword & location fields into a pop up in search results for mobile users

Collapsing these fields into a pop up reduced the proportion of searchers who found relevant results and significantly reduced the proportion who refined their search

A/B test: subject filters

Subject filters were implemented because users do engage with them when they are present, and because they will be necessary to enable future work of mapping search terms to filters.

A/B test: more personalised subject lines on job alert emails

Subject line variant 2* was implemented because it generated a higher click-through rate (CTR) to a vacancy from the job alert emails.

Middle leader analysis

Analysis of middle leader categorisation

Creating job listing iteration

Copying a job listing iteration

Handling draft job listings with a publish date in the past

Creating a jobseeker profile

Finding schools

Automatically deleting old draft jobs listings

A/B test: Map-based search results

A/B test for map-based search results

A/B test: popular searches (quick links) on home page

The popular searches quick links were implemented because we deemed it unlikely that they would worsen users' search experiences

A/B test: position of similar jobs feature (desktop view)

We decided to keep the similar jobs feature at the bottom of job listings on the desktop view of the service